Front Desk Officer

Front Desk Officer

Working Location : Mei Ho House Youth Hostel

Position Type : Full-time / Part-time

Responsibilities :

Responsible for various front office duties, including greeting guests, processing check-ins and check-outs and phone in enquiry in a courteous

Handle customer inquiries and complaints in timely arrangement with professional manner.

Support and assist all aspects of front desk operations

To promote usage of other YHA hostels in Hong Kong

Perform any other ad-hoc duties as assigned

Requirements :

Diploma holder or above in Hospitality, Tourism management or related field

Fresh graduates are welcomed, with relevant experience will be an advantage

• Pleasant, customer-oriented with excellent communication skills;

Good command of spoken and written English, Cantonese and Mandarin

Computer literacy, Microsoft Office, and English / Chinese Word Processing

Willing to work on rotating and overnight shift

Immediate available is highly preferred

Priority will be given to Sham Shui Po residents

Welcome applicants from CSSA, SFS, IEAP, NDP