Head of IT Infrastructure Jobs in Hong Kong
Manager, IT Infrastructure and Services
FWD Life Insurance CorporationHong Kong
Head of Actuarial
Prudential plcHong Kong- Promoted
Head of Accounting
Be Myjob Company LimitedHong Kong, Hong Kong
Head of Community
TothemoonHK
Head of Call Center
AmbitionHong Kong, Hong Kong
Head of Product Delivery - IT Innovation
KOS InternationalHong Kong
Assistant Manager, IT Infrastructure
Hong Kong Express Airways LimitedHong Kong SAR
Head of IT Non-Linear, Equity, and Credit Filiere, Asia
Crédit Agricole CIBHONG KONG- Promoted
%20Preparatory%20Office){kind=logo}
Head of Finance (KPIC)
TaiKang (Hong Kong) Preparatory OfficeHong Kong, Hong Kong- Promoted
Head of Retail Collection
Dah Sing Financial GroupHong Kong, Hong Kong
Head of Audiology
明報網站Hong Kong, Hong Kong
HEAD OF PEOPLE
TTP Consulting LimitedHong-kong- Promoted
Head of Data Transformation
Pure Hong KongHong Kong, Hong Kong- Promoted
IT Infrastructure Engineer
Aptitude AsiaHong Kong, Hong Kong
IT Infrastructure Specialist
Kuehne+NagelHong Kong, Hong Kong
Head of Investment
AXA GroupHONG KONG- Promoted
Head of Network Services - IT (Investment Bank, Perm, 100K)
Recruit LogicHong Kong, Hong Kong- Promoted
%20Limited){kind=logo}
Head of Wealth Management
Unicorn Advisor (HK) LimitedHong Kong, Hong Kong
Head of digital
CaptiareHong Kong- Promoted
Head of Products
AIA International Limited.Hong Kong, Hong KongManager, IT Infrastructure and Services
FWD Life Insurance CorporationHong Kong- Full-time
About FWD Group
FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. Visit
PURPOSE
Have overall responsibility for the development and on-going management of MS O365 and Messaging Infrastructure, Azure Virtual Desktop, Corporate Directory Services and support of FWD Group IT platform and shared services
To build a deep understanding of key business areas around the region to plan, develop and implement infrastructure solutions that will deliver corporate and service specific objectives and meet the strategic priorities of the BU.
KEY ACCOUNTABILITIES
Manage, Design and Architect the Microsoft O365, Corporate Directory Services, Azure Virtual Desktop and Integration of 3rd party’s technology solution.
Support cloud adoption with the cloud operation and delivery team aligning to the Technology Strategy
Support IT Infrastructure / System setup & migration for new FWD business entity
Liaise with IT application, application architect and security team on the technical development of converged solutions and process to enhance the operations of services
Technical Evaluation of latest IT technology and management tools on Microsoft O365 environment
Lead the Engineering team for management and support of FWD Group IT Common Services Platform and services availability, capacity and 7x24 hours support
Lead Technical engineers to negotiate with vendors, auditors, consultants.
Ensure the managed IT infrastructure are fulfil compliance / security requirement
Putting in place continual service improvement plans which reduce the number of systems down time incidents, support calls and commonly reported problems
Assist in Vendor, Contract and License Management
Assists in conducting DR Drill and BCP process
QUALIFICATIONS / EXPERIENCE
Degree holder in Computer Science / Information Technology or equivalent with more than 8 years of relevant experience which 3 years in managerial level
Holder of professional qualification(s) preferred, e.g. Microsoft O365, Azure and VMware
Solid experience in MS O365, Active Directory Services, Azure Virtual Desktop, MS Exchange Online, Intune MDM, SCCM, Cloud infrastructure (Azure & AWS), Backup & Disaster Recovery Solution
Project management skill is preferred.
KNOWLEDGE & TECHNICAL SKILLS
Strong problem solving, management and analytical skills with in-depth knowledge of O365, Messaging, Server, Network, Storage and Cloud Infrastructure (Azure & AWS), Virtualization, DR Management and IT Security.
Strong knowledge in Mobile & Hybrid Infrastructure Architecture.
Excellent communication / interpersonal skill, and able to work under pressure.
Understanding of IT operation of Insurance Company
Good command of written English and Chinese; fluent in spoken English
Willingness to learn new IT Technology