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Customer Account Representative (HK) (0033 Mar 2025)

Customer Account Representative (HK) (0033 Mar 2025)

Royal Ocean MarineHong Kong, Hong Kong, HK
30+ days ago
Job type
  • Quick Apply
Job description
  • Pursue sales leads, visiting existing and new customers to meet sales target levels.
  • Negotiate prices, delivery times and other related details within limits of authority and conclude sales orders to meet revenue targets
  • Assess customer needs and suggest appropriate products and services.
  • Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
  • Develop and implement sales tactics and TTO action plans with line manager’s approval
  • Meet or exceed sales budgets
  • Plan and execute regularly scheduled customer visits in agreement with management
  • Produce and file appropriately visit reports from all customer meetings.
  • Collect all relevant market and customer information and feedback and share information internally in order to improve effectiveness of market strategies
  • Build excellent customer relationship management and develop thorough knowledge of all relevant stakeholders at our customer’s organizations, commercial and technical, who impact their business activities and decisions
  • Promote service contracts
  • Actively follow-up all quotations.
  • Actively investigate and report back on customers product Installed Base (IB)
  • Stay informed regarding Order / Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
  • Actively pursue collection of account receivables with support of local controller
  • Accept, execute and deliver other projects as assigned by management for the benefit of the company

    • Requirements

    • Bachelor’s degree in engineering, marine or business
    • 3-5 years in sales experience in Marine, Offshore or other relevant field
    • Competencies
    • Google Workspace
    • Work Independently

      • Benefits

      Chan Chee Meng

      EA 07C3069

      R1110620

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    Customer Representative • Hong Kong, Hong Kong, HK