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Customer Account Representative (HK) (0033 Mar 2025)

Royal Ocean MarineHong Kong, Hong Kong, HK

30+ days ago

Job type

Quick Apply

Job description

Pursue sales leads, visiting existing and new customers to meet sales target levels.

Negotiate prices, delivery times and other related details within limits of authority and conclude sales orders to meet revenue targets

Assess customer needs and suggest appropriate products and services.

Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.

Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.

Develop and implement sales tactics and TTO action plans with line manager’s approval

Meet or exceed sales budgets

Plan and execute regularly scheduled customer visits in agreement with management

Produce and file appropriately visit reports from all customer meetings.

Collect all relevant market and customer information and feedback and share information internally in order to improve effectiveness of market strategies

Build excellent customer relationship management and develop thorough knowledge of all relevant stakeholders at our customer’s organizations, commercial and technical, who impact their business activities and decisions

Promote service contracts

Actively follow-up all quotations.

Actively investigate and report back on customers product Installed Base (IB)

Stay informed regarding Order / Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy

Actively pursue collection of account receivables with support of local controller

Accept, execute and deliver other projects as assigned by management for the benefit of the company

Requirements

Bachelor’s degree in engineering, marine or business
3-5 years in sales experience in Marine, Offshore or other relevant field
Competencies
Google Workspace
Work Independently

Benefits

Chan Chee Meng

EA 07C3069

R1110620

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Customer Representative • Hong Kong, Hong Kong, HK

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