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ASSISTANT CUSTOMER SERVICES MANAGER
Henderson Land Development Company Limited 恒基兆業地產有限公司Hong Kong30+ days ago
Job descriptionDegree in Property Management, Real Estate, Hospitality or related discipline Minimum 3 - 5 years’ experience in customer services management of real estate industry Experience in dealing with property handover& aftersales complaints; customer service software & tools Strong problem-solving and decision-making skills Able to lead and motivate a team Good command of both written and spoken English and Chinese, including Putonghua Proficiency in PC applications including Chinese word-processing is a must
Responsibilities :
- Handle property handover and aftersales complaints
- Conduct defects inspection
- Manage and monitor external parties to carry out maintenance, improvement and defect rectification works
- Perform other ad-hoc tasks as assigned
Requirements :
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Assistant Manager • Hong Kong
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