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ASSISTANT CUSTOMER SERVICES MANAGER

ASSISTANT CUSTOMER SERVICES MANAGER

Henderson Land Development Company Limited 恒基兆業地產有限公司Hong Kong
30 天前
职位描述

Responsibilities :

  • Handle property handover and aftersales complaints
  • Conduct defects inspection
  • Manage and monitor external parties to carry out maintenance, improvement and defect rectification works
  • Perform other ad-hoc tasks as assigned

Requirements :

  • Degree in Property Management, Real Estate, Hospitality or related discipline
  • Minimum 3 - 5 years’ experience in customer services management of real estate industry
  • Experience in dealing with property handover& aftersales complaints; customer service software & tools
  • Strong problem-solving and decision-making skills
  • Able to lead and motivate a team
  • Good command of both written and spoken English and Chinese, including Putonghua
  • Proficiency in PC applications including Chinese word-processing is a must
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    Assistant Manager • Hong Kong