Senior Manager, Business Operations & Enterprise Business, APAC

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

We are in search of a highly driven and seasoned professional to become part of our team as a Senior Manager, Business Operations & Enterprise Business for the APAC region. This position will enhance operational excellence, refine business processes, and drive enterprise sales initiatives to guarantee sustainable business growth.

Key Responsibilities

Business Operations

A. Daily Operations

Enhance business and internal workflows, ensuring smooth collaboration among sales, finance, site operations, and service delivery teams throughout the APAC region, to boost profitability and quality. Develop and maintain a comprehensive database to support business operations and commercial needs, enabling financial planning and analysis (FP&A), forecasting, and data-driven decision-making for APAC operations.

Assist the Senior Director to supervise the annual budgets and team management.

Contribute to improvements in internal workflow and system integration initiatives to boost operational efficiency.

Cultivate and maintain relationships with clients, business associates, and service providers in Hong Kong and Malaysia, resulting in enhanced customer satisfaction.

Create and oversee the processes for enterprise business, which encompass customer invoicing, vendor payments, job cost forecasts, and the acknowledgment of project-related expenses for the APAC region.

Perform thorough analyses of revenue, inventory, and costs to facilitate strategic decision-making and deliver actionable insights that align with the company’s goals and market dynamics.

Execute additional responsibilities as directed by Management.

B. Lease portfolio management :

Supervise lease terms, conditions, expiration dates, and renewal options

Supervise lease payments, analyse lease obligations, ensure compliance, and confirm that lease agreements meet all legal and regulatory standards

Utilize data, market sentiment, and insights to inform decision-making, enhance overall business strategy, and optimize efficiency and profitability.

Drive and own holistic underwriting and due diligence related to lease amendments; identify key risks in concert with internal stakeholders to evaluate overall deal structure and make recommendations on contract negotiation strategy.

Enterprise Business

Comprehending market trends, competitive environments, and customer requirements to pinpoint opportunities. Develop sales strategies and business development plans, securing new partnerships, reselling opportunities, and the adoption of newly built capacities.

Direct contract negotiations, encompassing new agreements, renewals, and variation orders, ensuring compliance and reviewing contracts to confirm that deal terms align with business threshold requirements while also satisfying customer expectations.

Offer expert advice on pricing strategies, project planning, delivery coordination, and solution offerings as necessary.

Construct financial models for new agreements to back your recommendations, including sensitivities and consideration of various scenarios. Propose measures to mitigate risks for new opportunities and facilitate informed executive decision-making.

Provide early and regular visibility to future and pending customer renewals; collaborate with internal teams to develop a single point of truth.

Qualifications

Proven experience in business management, business operations, preferably in the APAC region. Candidate comes with sales / presales experience is a plus.

Expertise in contract negotiation, project cost modelling, and financial analysis.

Strong analytical skills with the ability to interpret complex data and provide actionable insights.

Demonstrates a high degree of attention to detail and an ability to complete work accurately and in a timely manner.

Exceptional communication and interpersonal skills to foster collaboration across cross-functional teams and external stakeholders.

Self-Starter, ability to operate independently in a fast-paced environment and manage multiple priorities effectively.

Data Center and / or commercial or industrial real estate experience, preferred.

Familiarity with database management and workflow optimization tools is a plus.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.