Senior Manager, Underwriting

Our purpose is simple - we are here to bring back the good of insurance : protecting people and their families.

By combining our deep domain expertise and our modern proprietary technology, we strive to provide better insurance products and world-class insurance experience to the public.

In the past 4+ years, we have been providing a wide range of medical coverage to the Hong Kong public. Our sum assured has exceeded US$5 Billion.

‍Let's continue to deliver a better insurance experience for all.

Let's Make Insurance Good Again.

Role Summary

Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.

As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for a great talent who shares our values  to lead a robust underwriting operation and deliver experiences that exceed our customers' expectations.

About the Role

You will lead our underwriting operations, continuously enhancing our underwriting competency, and work closely with our claims and product teams to innovate and deliver the best insurance products and experiences to our customers.

Your  Key Responsibilities Include :

Operational Leadership

• Manage the underwriting team to make sure that we consistently meet or exceed our Turnaround Time (TAT) pledge while maintaining 100% case accuracy
• Hands-on underwriting for complex cases (e.g., re-underwriting or escalated cases) and other cases as needed
• Building governance and best practices to ensure compliance to regulatory governance and enhancing operational efficiency
• Carry out underwriting case audits regularly and identify training needs
• Handling customers complaints and regulatory enquiries

Optimize Underwriting Operations Through Technology

Enhance Operation Transparency

Leading a High-Performing Team

Cross-team collaboration

Roughly, the composition of your task will be as follows :

About you

You are an experienced life and health underwriter with 8+ years of experience in the industry and 5+ years of experience in a leadership position, and :

We Offer

Apart from a great career path and an opportunity to do good and do well, we also offer :

About Bowtie

We are the first licensed virtual insurer (虛擬保險公司) in Hong Kong.

We believe that insurance is fundamentally good, and we are here to bring the good back through our passionate, innovative, and customer-centric team.

By combining our deep domain expertise and our own proprietary modern technology, we are building one of the most iconic, category-defining health insurance companies in Asia.

We take pride in moving fast all the time and our track record in moving ahead in the game. Our digital insurance platform is also ranked #2 in the world in Sia Partners' 2023 report.

As we grow, we're always looking for highly dynamic, hands-on, and passionate talent to join our team. If you are looking for a rewarding career where you will grow together with strong talents from different backgrounds and build products and services that bring a positive impact on the lives of millions of people in Hong Kong / Asia, apply to our opening today!

Information collected will be treated in strict confidence and used solely for recruitment purposes.

The company will retain all applications no longer than 24 months of which will be destroyed thereafter.

We are an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, or family status in the employment process.