Solution Consulting Associate - APJ

Job Description

The Enablement & Solution Consulting team’s mission is to enable action from insight. We are responsible for ensuring customers understand the value and practical application of EcoVadis solutions, so that they can progress on their sustainable procurement journey. We are also responsible for increasing the effectiveness of all Frontline roles (Sales, Customer Success and Services of Engagement) via high adoption of new skills, tools & processes, and of solutions & regulation expertise.

A Solution Consultant at EcoVadis acts as a trusted advisor to our customers along this journey. The Solution Consultant function provides sustainability knowledge and solution expertise throughout the sales cycle and full customer relationship by engaging customers in multiple ways, including understanding their needs and requirements and aligning them with the EcoVadis solution suite, developing proof of concepts, demonstrating solution capabilities, providing subject matter expertise during prospect and customer calls and specifying deliverables when providing additional services that support solution implementation.

This transversal role is pivotal to the sales process and customer experience, requiring coordination with multiple colleagues across various teams, including Sales Executives, Account Managers, Revenue Operations, Sustainability Analysts, Marketing, IT and Solutions teams

The successful candidate will possess a passion for critical thinking about sustainability, understand the latest sustainability regulations and trends, and be eager to learn in detail how EcoVadis solutions and services enable companies to tackle sustainability challenges in their value chains.

Key Responsibilities

Prepare high quality solution demonstrations and answer prospects’ and customers’ functional and technical questions (meetings, tenders / questionnaires, overall RFx process)

Work with large clients to develop and deliver additional services when specific sustainability expertise is required to support customer programs, with a particular focus on EcoVadis’ evolving reporting capabilities and regulatory due diligence support

Continuously support frontline teams, prospects and customers to better understand EcoVadis solution capabilities in relation to their sustainability priorities and program expectations

Facilitate and deliver training to frontline teams on sustainability topics and solutions

Provide feedback by relaying solution enhancements and future roadmap requirements to Solutions and Rating Methodology teams, acting as an advocate for prospect and customer needs to the business, intensifying issues quickly

Support a variety of relevant projects to enhance the productivity and efficiency of the Sales and CS teams through Solution Consulting. Examples include collaboration with marketing on thought leadership and content development, designing proof of concept deliverables for customers to compliment platform capabilities, working with IT and Solutions team to improve the demo platform

Qualifications

• Subject matter expertise in sustainability, with up-to-date knowledge of the supply chain regulatory landscape and trends in sustainability reporting
• Adaptability is key : the ability to navigate a fast-growing organization and take a flexible approach in the dynamic, fast moving field of sustainability, ESG and sustainable procurement
• Experience in delivery of consulting services involving multiple stake-holders
• 2-3 years' experience in a related position
• Bachelor's Degree required. Master’s Degree preferred (Sustainability and / or Business)
• Critical reasoning skills in order to identify problems and provide solutions quickly
• Analytical, organized, detail-oriented and disciplined. Proven fast learner and self-motivated
• Excellent written and verbal communication skills in  English  as well as presentation skills are key. One of any of the additional languages like Mandarin, Japanese, and Korean are a must.
• Ability to constructively work across a team and to collaborate is required
• Client-facing experience
• Open minded, curious and clear passion for sustainability and driving a positive impact on the planet and society

Additional Information

In return for your expertise, we offer :

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate?  Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring from a diverse and skilled talent pool, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs?  Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect.  EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as : photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region / country), university name (instead, please state any degrees obtained and the study major).