Restaurant Hong kong的职位
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Restaurant • hong kong
Client Service Associate (Thai Speaker)
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The Company :
Our client is the global leader in knowledge on-demand. They connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500+ colleagues provide round-the-clock coverage to the world’s top investment funds, consultancies, and Fortune 500s. Founded in 2008, our client is a fast-growing, founder-led company.
The Role :
As a Client Service Associate, your work is at the heart of what we do : you’ll be the link between our clients and the expert knowledge they seek.
To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project. You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries.
What you'll do :
- Client service : Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project. Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness.
- Market context : Understand the project brief and the legal and regulatory environment in which your clients operate. Apply the compliance protocols to each situation.
- Expert recruiting : Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your client’s projects.
- Commercial impact : Take on direct revenue responsibility and own monthly targets from the outset
What you'll get :
Requirements
Benefits