Responsibilities
- Leverage data analytics to support QA programs and uncover operational risk insights
- Perform data profiling, identify outliers and nonpliant cases, and conduct root cause analysis
- Design and lead QA programs across customer-facing and frontline operations
- Monitor and report Key Risk Indicators (KRIs) to ensure process integrity
- Collaborate with internal audit, risk, and regulatory teams to managepliance risks
- Prepare accurate and timelyernance reports for both local and group stakeholders
- Provide risk andpliance guidance on strategic projects
- Deliver training to enhance risk awareness and promote service excellence
Requirements :
Degree in Accounting, Finance, Operational Risk, or related field5+ years of experience in financial services, preferably within the insurance sector, with hands-on expertise in data analytics using SQL, Python, and business intelligence toolsBackground in audit or operational risk management preferredFluent in both spoken and written English and ChineseStrong stakeholder management and presentation skillsDetail-oriented with strong analytical andernance mindsetConnectedGroup #Stayconnected
Job ID YY-FS-I3818