Location : Ho Man Tin
What You'll Do / Responsibilities :
- Provide quality services to residents in clubhouse
- Ensure the customer services provided is up to service standard of the company
- Plan and organize various recreational activities and events
- Handle customer enquiries & complaints and cultivate harmonious relationship with residents
- To coach our service staff to deliver exceptional customer services and provide assistance to them when required
Who You’ll Work With
You will work with the property services and customer services team and external services providers to provide excellent services to all residents and guests.Who You Are
Competencies :
Customer OrientedBuilds TeamsDevelops SolutionsPersonally AccountableRequirements :
Diploma holder in hospitality management or related disciplinesMinimum 3 years’ practical experience in club house or customer services fieldSolid working experience in club house working environment is a mustFluent in spoken and written English and Chinese (Cantonese and Mandarin)Proficiency in MS OfficeEffective communication and interpersonal skillsPleasant personality with helpful, friendly, tactful, patient and proactive character