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Floor Supervisor (Housekeeping)
The Langham, Hong KongHong Kong30 天前
职位描述Minimum 3 years working experience in hotel industry (Minimum 1 year for Supervisor) Diploma or above; Independent & confident to work under pressure; Good interpersonal skills; Good team player with excellent communication skills in both English & Chinese; Additional language would be an advantage.
OUR VISION
Building Great Memories
MAJOR ACCOLADES
2016 - 2025 Three Michelin Stars – T'ang Court
2004 - 2024 Caring Company Award
2020 - 2024 Earth Check Certification Platinum Certificate
2021 - 2024 Condé Nast Traveler Readers' Choice Award : Top 10 Hotels (HK)
2020 The Best of The Best Masterchef – T’ang Court
2015 - 2019 Forbes Travel Guide Five-star Award Winner
2016 Travel+Leisure Best Top 5 Hotels in Hong Kong
Responsibilities
- Perform guest floor monitoring duties & meet in-house guest needs to enhance staying experience;
- Manage daily duties of Room Attendants or Butlers
- Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
- Follow up on amenities order on a daily basis
- Handle ad hoc projects assigned by the management
Qualifications
To understand more about our people, workplace and the culture, you may watch our latest stories at below : https : / / www.youtube.com / @TLHKGHRConnect
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Floor Supervisor • Hong Kong