The Job
The job holder is responsible for performing Customer Due Diligence (CDD) activities and co-ordinating the Know Your Customers (KYC) / Anti-Money Laundering (AML) efforts across the Club.
You will :
- Conducts desktop information search from open sources for customer profiling and prepare the customer profile reports for management review and endorsement
- Coordinates with Customer Care, segment teams and Security and Integrity team (S&I) on the joint operations in Source of Wealth Inquiry and Customer Due Diligence check exercise
- Follows up the cases identified from the monthly exercises of ‘Account Closure due to accounts not used for betting purposes’ and ‘Referrals of Accounts from S&I’ and ‘Account Balance exceeding threshold limit’, etc.
- Establishes and maintain Standard Operation Procedures (SoP) on Customer Due Diligence; recommends processes improvement and enhance the effectiveness and efficiency from time to time.
- Explores using data visualization and insights to improve the productivity and effectiveness in identifying suspicious accounts / transactions for CDD purposes
- Acts as the Point-of-Contact of CDD for the division and supports planning, implementation and monitoring the execution of the AML measures within the Division
- Undertakes other duties as assigned by Line Manager
About You
You should have :
A Bachelor degree with preferably 5 years' experienceExperience in formal due diligence analysis and strong customer communication is a must.Ability to manage customer reactions during the due diligence process is a must.Relevant professional qualification is a plus AAMLP / ACAMS certification)Strong analytical background.Self-motivated and able to work independently.Good communication skills in both written and verbal Chinese and English.Strong understanding of Anti-Money Laundering (AML) regulations, Customer Due Diligence (CDD) and Know Your Customer (KYC) best practices.Working knowledge of analytical tools, Excel, SQL tools.