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Senior Customer Due Diligence Officer

Senior Customer Due Diligence Officer

The Hong Kong Jockey ClubHong Kong
30 天前
职位描述

The Job

The job holder is responsible for performing Customer Due Diligence (CDD) activities and co-ordinating the Know Your Customers (KYC) / Anti-Money Laundering (AML) efforts across the Club.

You will :

  • Conducts desktop information search from open sources for customer profiling and prepare the customer profile reports for management review and endorsement
  • Coordinates with Customer Care, segment teams and Security and Integrity team (S&I) on the joint operations in Source of Wealth Inquiry and Customer Due Diligence check exercise
  • Follows up the cases identified from the monthly exercises of ‘Account Closure due to accounts not used for betting purposes’ and ‘Referrals of Accounts from S&I’ and ‘Account Balance exceeding threshold limit’, etc.
  • Establishes and maintain Standard Operation Procedures (SoP) on Customer Due Diligence; recommends processes improvement and enhance the effectiveness and efficiency from time to time.
  • Explores using data visualization and insights to improve the productivity and effectiveness in identifying suspicious accounts / transactions for CDD purposes
  • Acts as the Point-of-Contact of CDD for the division and supports planning, implementation and monitoring the execution of the AML measures within the Division
  • Undertakes other duties as assigned by Line Manager

About You

You should have :

  • A Bachelor degree with preferably 5 years' experience
  • Experience in formal due diligence analysis and strong customer communication is a must.
  • Ability to manage customer reactions during the due diligence process is a must.
  • Relevant professional qualification is a plus AAMLP / ACAMS certification)
  • Strong analytical background.
  • Self-motivated and able to work independently.
  • Good communication skills in both written and verbal Chinese and English.
  • Strong understanding of Anti-Money Laundering (AML) regulations, Customer Due Diligence (CDD) and Know Your Customer (KYC) best practices.
  • Working knowledge of analytical tools, Excel, SQL tools.