Responsibilities
- Provide L2 & L3 production support for a high-security web portal handling sensitive financial data.
- Ensure smooth operations in the BAU (Business As Usual) phase , working closely with engineers and operational teams.
- Conduct system monitoring, troubleshooting, and incident resolution for a long-term system migration and redesign initiative .
- Maintain strict security andpliance standards to protect confidential banking data.
- Collaborate with cross-functional teams to enhance system efficiency and performance .
- Apply scripting, Linux, SQL, and automation skills for production maintenance and optimization .
Requirements :
5-10 years of experience in production support for web portals or critical platforms in large corporations.Strong expertise in scripting, Linux, SQL , and system troubleshooting .Deep understanding of production support lifecycle and proactive system monitoring.Fluent in Cantonese (essential for effectivemunication in a regulatory environment).Experience managing secure financial data systems with high operational integrity.Ability to work independently while supporting a team of engineers.Job ID a4VOd000000yeU9MAI