TDA Transformation, Principal (Associate Director / Senior Manager Level)

Responsibilities

• Drive efficiency of IT services, processes andernance model and identifying bottlenecks and excess.
• Defines, drives, and coordinates the development of process improvement initiatives. Leads analysis and process mapping efforts and identifies and prioritizes opportunities for improvement.
• Evaluates prioritizes, rmends and leads improvement opportunities and changes to existing IT services and business alignment.
• Driving uplift in IT operational and execution capability through a deep understanding of levers across the IT landscape to enhance efficiency through enablers such as engineering, automation, cloud-native adoption, IAAC, FinOps, DevOps, Agile, SecOps etc. while balancing the needs of process and effective IT controls
• Experience in defining performance measures and providing continuous feedback on measures (both financial and non-financial) such as SLAs and TATs within IT operations to measure impact of initiatives
• Drive and implement impact initiatives that drive efficiencies through optimization of technologies, and shared services
• Work with other IT SMTs and group office to ensure alignment and best application of group standards andernance control
• Collaborate with IT SMTs and collaborators to ensure effective implementation and adoption of TDA efficiency initiatives, providing guidance and support throughout the project lifecycle.
• Consult with business owners and SMEs on on-going improvements and deliver standard methodology IT operations & processes and provide sustainable & scalable solutions

Minimum Job Requirements :

Others :

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Job ID JR-44834