Chargeback Specialist (Remote from Hong Kong)

We deliver a high quality service, working closely with businesses and candidates alike, acting as a real "HR Business Partner", offering HR Advisory and matching the "right" candidate with the "right" job.

Recruiter4You is a brand operated by Consultant4You LTD - A company based in Gibraltar

Hong Kong (Remote from Hong Kong is possible)

About the Role :

We supporting our client which is looking for a Chargeback Specialist to handle and resolve disputes related to card and PayPal transactions. You will work closely with the company's payments and support teams to ensure proper documentation, timely responses, and improved chargeback win rates.

Responsibilities :

• Manage and respond to all chargeback cases (card and PayPal)
• Collect and submit evidence in accordance with issuer and payment platform guidelines
• Monitor trends and flag potential fraud or abuse
• Work cross-functionally to reduce chargebacks and improve processes

Requirements :