Technical Leadership : Act as the technical owner for payment service, guiding internal teams and external vendors through all phases of the project lifecycle and application support.
Requirements Gathering : Collaborate with business stakeholders to gather and document functional and non-functional requirements for payment services.
System Design & Architecture : Design scalable and efficient system architectures that support complex payment flows while ensuring compliance with industry standards.
Integration Management : Oversee integration efforts with third-party software vendors and banking partners, ensuring seamless connectivity and robust data exchange.
End-to-End Payment Flow Analysis : Analyze existing payment flows (DDA / DDI, FPS, CMU) to identify areas for improvement or optimization.
API Development & Management : Work closely with developers to design, implement, and manage Bank Open APIs that facilitate secure transactions between systems.
Testing & Quality Assurance : Develop testing strategies to validate system functionality against requirements; ensure thorough testing is conducted before deployment.
Documentation & Training : Create comprehensive documentation for system designs, processes, and user guides; provide training sessions for internal teams as needed.
Stakeholder Communication : Maintain clear communication with all stakeholders throughout project lifecycles; provide regular updates on progress, risks, and issues.
Compliance & Security Oversight : Ensure that all systems comply with relevant regulations and security best practices.
Education / Qualification
Degree holder or above in Information Technology / Computer Science or equivalent
Skills / Knowledge
Strong understanding of end-to-end payment flows including DDA / DDI, FPS, CMU, and Bank Open API standards.
Proven experience working collaboratively with software vendors and banking institutions on complex projects.
Proficiency in system design methodologies; familiarity with Agile / Scrum practices is a plus.
Excellent analytical skills with a strong attention to detail; ability to troubleshoot complex issues effectively.
Strong communication skills—both verbal and written—with an ability to convey technical concepts to non-technical stakeholders.
Working Experience
5+ years of experience in system analysis or technical lead roles preferred within financial services or payments industry.