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Senior Workplace Virtualization Engineer - AVP - Workplace Technology - IT

Senior Workplace Virtualization Engineer - AVP - Workplace Technology - IT

Hong Kong Exchanges and Clearing LimitedHong Kong
16 天前
职位描述

Responsibilities

  • Design and implement the enterprise level Remote Access, Virtual Desktop Infrastructure (VDI) and Application Virtualization service to meet business needs
  • Manage and optimize the existing virtualization environments to maintain system stability andply with organizations policies and standards
  • Implement golden image, application profiling solutions to streamline OS build and patch efficiencies
  • Integrate diverse endpoint management solutions in both Session Hosted and Dedicated Hosted environments supporting general purpose and power users
  • Swiftly address service issues and drive problem actions to maintain productivity.
  • Proactive monitor system performance and user experience with custom performance dashboards using endpoint analytics and statistic modelling tools
  • Analyze performance trends and drive proactive improvement actions as part of demand and capacity management
  • Automate infrastructure maintenance tasks including system backup, recovery, disaster recovery, and business continuity tests
  • Provide guidance, training, and feedback to Level 1 and 2 support teams. Drive enhancement to key SOPs to improve end user support and vulnerability management targets as a team
  • Manage vendor to ensure the highest quality delivery and implementation

Requirements

  • Minimum 8 years experience in VDI service operations and solution engineering.
  • Proficiency in desktop and application virtualization solutions, eg Citrix XenDesktop / XenApp / NetScaler ADM and WAF, Sangfor aDesk, Omnissa Horizon, etc
  • Proficiency in scripting languages ( PowerShell, Shell script, Python, etc) to automate administrative tasks
  • Strong knowledge of IT infrastructureponents, including servers, networks, databases, storage systems and virtualization technologies
  • Experience in evaluation ofmercial solutions and large-scale migration among Citrix, Omnissa Horizon, Azure Virtual Desktop, and other DaaS platforms
  • Experience in IT Service Management / IT Operations Manager process with ServiceNow is added advantage
  • Strong customer centric and result-oriented mindset.
  • Independent, self-motivated, a team player and willing to challenge status quo.
  • Ability tomunicate and influence different levels of stakeholders, and build consensus effectively.
  • Occasionally work on weekends and / or irregular working hours are required
  • Candidate with less experience will be considered as Workplace Virtualization Engineer
  • HKEX ismitted as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

    Location : HKEX - TKO

    Shift :

    Standard - 40 Hours (Hong Kong SAR)

    Scheduled Weekly Hours :

    Worker Type :

    Permanent Job ID R002511

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    Senior Engineer • Hong Kong