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Relationship Manager Assistant (Wealth Management)

Relationship Manager Assistant (Wealth Management)

Bank Of China (Hong Kong) LimitedHong Kong
10 天前
职位描述

Responsibilities

  • Act as the assistant of Senior Relationship Managers by providing support in the aspects of customer relationship management, system operation, clerical and information preparation, transaction execution, filing and back-end support
  • Assist the Senior Relationship Managers in making appointments with customers, handling customers' transaction instructions and post-sales follow-ups, providing clerical and back-end support
  • Handle the phone calls and reply the enquiries from customers on behalf of the Senior Relationship Managers if needed
  • Visit customers if needed to follow up customers' transaction instructions and clerical work
  • Assist the Senior Relationship Managers in customer analysis, check the MIS reports and systems regularly
  • Manage the use of internal resources of the team, ensuring the normal operation of equipment, promptly handling of iing fax, managing the IDD and fax to overseas, etc

Requirements :

  • Tertiary education or above, with qualifications in IIQE & HKSI
  • Holders of CB Professional Qualifications and / or Awards will be preferred
  • At least 2 years' experience in banking and customer service (Experiences in banking sales will be a definite advantage)
  • Familiar with banking products, operations and relevant policies and procedures
  • Familiar with investment, insurance, retail banking and financial service and relevant legal requirements
  • Soundmunication and customer relationship management skills with positive attitude
  • Goodmand of both verbal and written English and Chinese
  • Familiar withmon software, Word, Excel and Powerpoint, etc.
  • Job ID 494814

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    Relationship Manager • Hong Kong

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