Talent.com
你所在的国家不提供此工作机会。
Business Planning & Transformation, Intern (6-month Internship under FCAS Programme)

Business Planning & Transformation, Intern (6-month Internship under FCAS Programme)

Blue CrossHong Kong
30 天前
职位描述

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Support in-flight projects aimed at improving operational efficiency and enhancing customer experience. The intern will work closely with cross-functional teams to contribute to ongoing initiatives while gaining hands-on experience in the insurance sector.

Roles and Responsibilities :

Project Support and Coordination

  • Assist in the execution of in-flight projects by supporting project planning, tracking progress, and ensuring timely delivery of tasks.
  • Collaborate with teams to gather, analyze, and document requirements for process improvement initiatives.
  • Perform research and benchmarking to identify best practices that can enhance operational efficiency and customer satisfaction.

Data Analysis and Reporting

  • Collect and analyze operational and customer data to identify trends, inefficiencies, and areas for improvement.
  • Generate reports and presentations to communicate insights and recommendations to stakeholders.
  • Process Improvement

  • Identify bottlenecks in workflows and propose solutions to streamline processes.
  • Assist in the design and testing of process improvements, ensuring alignment with company objectives and regulatory standards.
  • Customer Experience Enhancement

  • Contribute to initiatives aimed at improving customer touchpoints.
  • Help design and implement feedback mechanisms to capture customer sentiments and satisfaction levels.
  • Analyze customer feedback to identify pain points and recommend actionable improvements.
  • Cross-Functional Collaboration

  • Work closely with various departments, including operations, IT and marketing, to ensure alignment of project goals.
  • Participate in team meetings, brainstorming sessions, and workshops to contribute fresh ideas and perspectives.
  • Administrative and Ad-Hoc Tasks

  • Support administrative tasks related to project execution, such as scheduling meetings, preparing materials, and maintaining project documentation.
  • Assist in any other duties as required by supervisors to ensure the smooth functioning of projects.
  • Minimum Job Requirements :

  • Pursuing a degree in Computer Science or a related discipline
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) and familiarity with data visualization tools is a plus
  • Detail-oriented, with the ability to manage multiple tasks effectively
  • Interest in the insurance industry and eagerness to learn about operational and customer experience processes
  • Fluent Cantonese, and good written English
  • Others :

  • You are required to obtain relevant license if your job involves in regulated activities
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

    You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

    为此搜索创建职位提醒

    Transformation • Hong Kong

    相关职位
    Intern - FCAS (2025-2026)

    Intern - FCAS (2025-2026)

    Zurich Insurance CompanyHong Kong, HK
    This Insurance Talent Programme aims to provide talented and highly motivated undergraduates an opportunity to develop into Insurance professionals and potential future leaders within our Zurich or...展示更多上次更新时间:30 天前
    Senior Programme Manager - WPB Transformation and Management

    Senior Programme Manager - WPB Transformation and Management

    Hang Seng BankHong Kong
    WPB Transformation and Management.WPB Transformation and Management is a team of change agents who strive for designing, developing, and delivering customer-focused products and journeys with susta...展示更多上次更新时间:30 天前
    Summer Intern, Internal Audit (from June to August 2025)

    Summer Intern, Internal Audit (from June to August 2025)

    AXA GroupHONG KONG
    AXA Corporate Internship Program – AXPLORER.Join our award-winning summer internship programme, where you will embark on a 10-week journey gaining hands-on experience within a specific business fun...展示更多上次更新时间:30 天前
    2026 1H Actuarial Internship Programme, AIA Group Office

    2026 1H Actuarial Internship Programme, AIA Group Office

    AIAAIA Group, Hong Kong, HK
    If you believe in better, we’d love to hear from you.The role is to provide support in completing and analyzing various assignments or projects of actuarial nature!. Compile and verify data, prepare...展示更多上次更新时间:30 天前
    Senior Programme Officer / Programme Officer / Assistant Programme Officer, TPO, Faculty of Business

    Senior Programme Officer / Programme Officer / Assistant Programme Officer, TPO, Faculty of Business

    Lingnan UniversityHong Kong
    Lingnan University is one of the eight publicly funded institutions in the Hong Kong Special Administrative Region (HKSAR) and has the longest established tradition among the local institutions of ...展示更多最后更新时间: 17天前
    PCCW-HKT Summer Internship Programme 2025

    PCCW-HKT Summer Internship Programme 2025

    HKTHong Kong HK, HK
    A well-structured talent-nurturing initiative, PCCW / HKT Summer Internship Programme offers university students rewarding opportunities to participate in interesting real-life business processes und...展示更多最后更新时间: 18天前
    M+ Internship Programme 2025 / 2026 – Visitor Services

    M+ Internship Programme 2025 / 2026 – Visitor Services

    West KowloonHong Kong
    M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries....展示更多最后更新时间: 18天前
    Execution Desk Intern (Bernstein – Hong Kong)

    Execution Desk Intern (Bernstein – Hong Kong)

    Société Générale AssurancesHong Kong, Hong Kong
    Execution Desk Intern (Bernstein – Hong Kong).Corporate & Investment banking Internship Hong Kong, Hong Kong Reference 25000D7L Start date 2025 / 07 / 14 Publication date 2025 / 06 / 16.Collaborate closely...展示更多最后更新时间: 22天前
    Business Planning Manager

    Business Planning Manager

    Mandurah ConsultancyHong Kong
    Assist senior management to develop short to long term business planning to sustain global expansion.Conduct investment feasibility study as well as analyze market environment for business expansio...展示更多最后更新时间: 18天前
    Business Planning Analyst

    Business Planning Analyst

    AS Watson IndustriesHong Kong
    We offer pleasant working environment to make staff get united and work as a team, we offer fun and interactive activities that both staff and their families can enjoy. Be you at your remarkable bes...展示更多上次更新时间:30 天前
    Manager, System Planning & Development (Loyalty Programme)

    Manager, System Planning & Development (Loyalty Programme)

    The Hong Kong Jockey ClubHong Kong
    The Customer Strategy, Insights and Innovation (CSII) Division identifies and leads the customer journey for all stakeholders across the Club ecosystem. The Division centralises the Club’s customer ...展示更多上次更新时间:30 天前
    Director, Business Transformation

    Director, Business Transformation

    ManulifeHong Kong
    As the Director of Business Transformation, you will have the opportunity to lead impactful initiatives that drive organizational change and innovation. This role is crucial in advancing our mission...展示更多最后更新时间: 6天前
    Business Architect - Actuarial Transformation

    Business Architect - Actuarial Transformation

    Argyll ScottHong Kong
    Lead the actuarial Enteprise Architecture and Business Architecture design and delivery for a multi year transformation program. The role purpose is to contribute to the following team-wide responsi...展示更多上次更新时间:30 天前
    Internship Programme (Legal - Hong Kong Office)

    Internship Programme (Legal - Hong Kong Office)

    Hong Kong International Arbitration CentreHong Kong
    In particular interns may be asked to : .Undertake research on various topics in international arbitration and alternative dispute resolution. Assist with the case management team in administering arb...展示更多上次更新时间:30 天前
    Business Development Intern

    Business Development Intern

    Amazon Web Services Hong Kong Limited - D87Hong Kong, Hong Kong SAR, HKG
    Amazon Web Services (AWS), an Amazon.Company, has been the world’s leading cloud provider for more than 15 years with the most mature, comprehensive, and broadly adopted cloud platform.AWS has over...展示更多上次更新时间:30 天前
    Recruitment Intern

    Recruitment Intern

    FDM GroupHong Kong
    Job Description - HK Graduate Recruitment Intern (1-month contract).Reporting to the Sales Manager, this role requires the candidate to support the Graduate Recruitment team in Hong Kong with marke...展示更多最后更新时间: 18天前
    2024 Digital and IT Summer Internship Programme | Cathay Pacific Airways

    2024 Digital and IT Summer Internship Programme | Cathay Pacific Airways

    Cathay Pacific AirwaysHong Kong
    Airport, Operations, Management, Office, operations.Digital and IT Summer Internship Programme.Digital and IT Summer Internship Programme. Expires : 2 weeks from now Job Role : Airport, Operations, Ma...展示更多上次更新时间:30 天前
    Director, Business Transformation

    Director, Business Transformation

    Company 28 - Manulife (International) LimitedHong Kong
    As the Director of Business Transformation, you will have the opportunity to lead impactful initiatives that drive organizational change and innovation. This role is crucial in advancing our mission...展示更多最后更新时间: 6天前