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Manager, Direct Sales Management
PrimeCredit LimitedHong Kong30 天前
职位描述University degree holder in Business Administration or related disciplines Minimum 2 years’ experience in customer service and consumer finance industry at managerial level With agency management experience is an advantage In depth knowledge of unsecured lending / credit card marketing and operation Sound people management / complaint handling skills Proficient in MS Office Applications Proficient in both spoken and written English and Chinese Candidate with less experience will be considered as Assistant Manager
Responsibilities
- Provide sales and service support to Direct Sales and Agencies to achieve the business target
- Provide coaching and training for Direct Sales to enhance their knowledge on products and compliance requirements
- Initiate, plan and implement special market campaigns and promotion programs
- Conduct marketing research analysis, collect update market information and make recommendation
- Liaise with internal / external parties to arrange promotion activities
- Handle customer complaints and take necessary remedial action to enhance control measures and mitigate the risks
- Ensure commission payment is accurate and punctual
- Prepare regular reports, e.g. KRI and KCSA , to minimize operational risk and for management reporting
- Coordinate / participate in ad hoc projects related to business development
Requirements
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Sales Manager • Hong Kong