Manager, Direct Sales Management

Responsibilities

• Provide sales and service support to Direct Sales and Agencies to achieve the business target
• Provide coaching and training for Direct Sales to enhance their knowledge on products and compliance requirements
• Initiate, plan and implement special market campaigns and promotion programs
• Conduct marketing research analysis, collect update market information and make recommendation
• Liaise with internal / external parties to arrange promotion activities
• Handle customer complaints and take necessary remedial action to enhance control measures and mitigate the risks
• Ensure commission payment is accurate and punctual
• Prepare regular reports, e.g. KRI and KCSA , to minimize operational risk and for management reporting
• Coordinate / participate in ad hoc projects related to business development

Requirements