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Senior Operation Manager (Corporate Banking - Ops)

Senior Operation Manager (Corporate Banking - Ops)

Bank Of China (Hong Kong) LimitedHong Kong
15 天前
职位描述

Responsibilities

  • Handle cash management related process, maintenance and task
  • Serve as a dedicated customer contact point to deliver and drive quality cash management services according to segmented services model
  • Processing the account maintenance of Corporate Banking Services Online and the operation of cash management products
  • Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges
  • Deliver tailor-made and one-stop quality services by closely following up client's needs, conducting case investigation and system testing
  • Work as a team player with product specialist and relationship manager to conduct client visits and business analytics, review product and services mix in order to achieve revenue growth

Requirements

  • Degree holder or above, preferably with Certified Six Sigma Green Belt or above qualification
  • At least 8 years experience in corporate banking or cash management services
  • Familiar with cash management related products and platforms
  • Excellent interpersonal andmunication skills.
  • Excellent analytical and numerical skills.
  • Proficient in Microsoft Office including Excel Macro
  • Goodmand of both spoken and written English and Chinese. Mandarin is an advantage
  • Candidate with less experience will be considered as Assistant Manager

    • Job ID 499498

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    Manager Corporate • Hong Kong