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Senior Operation Manager (Corporate Banking - Ops)
Bank Of China (Hong Kong) LimitedHong Kong11 days ago
Job descriptionDegree holder or above, preferably with Certified Six Sigma Green Belt or above qualification At least 8 years experience in corporate banking or cash management services Familiar with cash management related products and platforms Excellent interpersonal andmunication skills. Excellent analytical and numerical skills. Proficient in Microsoft Office including Excel Macro Goodmand of both spoken and written English and Chinese. Mandarin is an advantage Candidate with less experience will be considered as Assistant Manager
Responsibilities
- Handle cash management related process, maintenance and task
- Serve as a dedicated customer contact point to deliver and drive quality cash management services according to segmented services model
- Processing the account maintenance of Corporate Banking Services Online and the operation of cash management products
- Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges
- Deliver tailor-made and one-stop quality services by closely following up client's needs, conducting case investigation and system testing
- Work as a team player with product specialist and relationship manager to conduct client visits and business analytics, review product and services mix in order to achieve revenue growth
Requirements
Job ID 499498
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Manager Corporate • Hong Kong
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