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Technical Account Manager - APAC
SS&C Technologies HoldingsHong Kong (JP)17 天前
职位描述Build trusted relationships with the Clients' key users in APAC Act as escalation point and subject matter expert across internal teams on both day to day queries as well as strategic requests and initiatives Capture client feedback to drive strategic change initiatives and trend analysis Architect and engineer full solutions to meet the complex needs of our clients Own and execute workflow and business changes in our clients’ environments Adhere to change & project processes and proactively improve best practices Responsible and accountable for the quality of service delivered to clients Understand and document business requirements for implementations, complex projects, and widespread support Keep current with the evolution of industry and product Assist Sales with new deal vetting as needed during the pre-sales process Minimum 5+ years of experience in Financial Services or Investment Technology, particularly in Trading, Operations, or Accounting. Strong background in system implementation and configuration for accounting or trading platforms. Proven ability to manage client relationships, expectations, and project timelines effectively. Excellent verbal and written communication skills, especially in conveying technical concepts to non-technical audiences. Experience collaborating with Product and Development teams to influence product enhancements. Understanding of account and relationship management best practices. Knowledge of SQL or proficiency in other coding languages a plus.
Job Description
Job Title : Technical Account Manager
Locations : Hong Kong
Get To Know Us :
SS&C Wealth & Investment Technologies
SS&C is a global leading provider of investment management software solutions designed to optimize operational and investment alpha throughout the entire investment process.
Why You Will Love It Here!
- Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 6 minutes’ walk from Wanchai MTR station
- Your Future : Professional Development Reimbursement
- Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave, Paid Holidays, Marriage Leave, Study Leave
- Your Wellbeing : Medical, Dental, Vision, Life Insurance, Employee Assistance Program, and Provident Fund Contribution
- Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity
- Training : Hands-On, Team-Customized, including SS&C University
- Education : Employee Tuition Reimbursement for employees who are eligible
- Extra Perks : Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible
What You Will Get To Do :
What You Will Bring :
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
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Account Manager • Hong Kong (JP)
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