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Finance Operations Administrator
RELXHong Kong30 天前
职位描述Bachelor diploma / degree holder or above 1 years of accounting / administration experience is a plus Candidate with solid financial experience is preferred Proficient in MS Office Good communication and interpersonal skills Detail-minded, strong sense of responsibility and positive working attitude is a must Immediate availability is preferred. Based in Hong Kong and speak and understand Mandarin, Cantonese, and English and ideally also speak Malay or Japanese.
About the Role
As a Finance Operations Administrator , you will maintain finance admin operation and level up to cover the CEMEA O2C project. This is a permanent full-time role, to be based in Hong Kong, along with a hybrid home / office arrangement to support a healthy work-life balance.
Responsibilities
- Monitoring of assigned accounts to identify outstanding debts and contacting of customers via phone and email to collect on outstanding debt in professional manner
- Negotiate payment deadlines and payment plans with customers.
- Provide general administrative and clerical support to the team - cheque payment, credit card transaction and administration tasks
- Handle enquiries related to collection matters
- Forward payment invitation emails to customers
- Investigate and resolve discrepancies on accounts
- Resolve related disputes with internal and external parties in compliance with customer’s / company’s policies & procedures
- Participate in ad-hoc projects as assigned
- Participate in financial audits and company audits.
- Allocation of Cheque payments, Credits and On Account payments on debtor accounts.
- Reconciliation of cheque payments
- Maintain records of all customer interactions (phone & email) on business CRM & Collections system
- Reconcile customer accounts
- Prepare monthly reports, analyse and provide commentary
Requirements
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Operation • Hong Kong