Claims Management Process Lead

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

We are looking for a high-achieving, thorough, and experienced professional to fill our open insurance claims manager role. Our ideal candidate is a motivated collaborator with a track record of success in the insurance industry and effectively manages a multifaceted team.

Bring your expert-level knowledge, communication skills, and positive attitude to day-to-day problem-solving, and we’ll provide you with continued education and advancement opportunities.

Responsibilities :

• Develop and implement claims management processes and procedures to ensure efficient and effective claims handling
• Manage the claims team to ensure that claims are processed accurately and efficiently
• Ensure that claims are handled in accordance with company policies and procedures
• Monitor claims trends and identify areas for improvement
• Work with other departments to ensure that claims are handled in a timely and efficient manner
• Provide training and support to claims staff to ensure that they have the necessary skills and knowledge to handle claims effectively
• Ensure that claims are processed in compliance with regulatory requirements
• Develop and maintain relationships with key stakeholders, including customers, brokers, and reinsurers
• Ensure that claims data is accurate and up-to-date
• Manage claims budgets and expenses

Experience