你所在的国家不提供此工作机会。
L2 IT Onsite Support Engineer
Amaris ConsultingHong Kong17 天前
职位描述Proven work experience as an IT Support Engineer or similar role. Proficiency in repairing and troubleshooting PC-related hardware, software, and network issues. Ability to build software images for laptops and desktops. Strong communication skills to handle calls from colleagues and customers, providing technical assistance over the phone or email. Experience in performing remote troubleshooting through diagnostic techniques and pertinent questions. Familiarity with documenting the implementation of Helpdesk requests / issues through the company’s ticketing system. Technical coaching and mentoring skills to support other help-desk employees. Knowledge of desktop configuration management and maintaining accurate inventory for all IT equipment. Fluent Cantonese and English.
Job description
Responsibilities :
- Provides second-line investigation and diagnosis.
- Resolves and closes incidents / service requests as per help desk procedures & allocated timelines.
- Escalates unresolved incidents / service requests within agreed timescales.
- Liaises with clients, other IT support groups and 3rd party providers when necessary.
- Performs staging of PCs, IMAC (Install, Move, Add and Change).
- Conducts hardware and software maintenance and support.
- Troubleshoots and resolves PC incidents and / or VIP requests.
- Assists local Server Team when server maintenance is required.
- Special events coverage / Conference support.
- Local network support and / or assists centralized Network team.
Requirements :
为此搜索创建职位提醒
It Support Engineer • Hong Kong
相关职位
Our client are seeking a skilled and motivated Infrastructure Specialist / Engineer to manage and operate key aspects of our company's IT infrastructure.
This role involves overseeing public cloud ser...展示更多上次更新时间：30 天前
In this role, you will play a critical part in ensuring the stability and reliability of production systems.You'll monitor live environments, diagnose and resolve technical issues, and collaborate ...展示更多上次更新时间：30 天前
Infrastructure Specialist / Engineer
E-job agency limitedHongKong, Hong KongQuick Apply
Production Support Engineer (L1 / L2)
IO TECH SOLUTIONS LIMITEDHong Kong, Hong KongQuick Apply
IT Support Engineer
Remote PeopleHong kong, Hong Kong Horizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong.
Over the last two decades we’ve helped thousands of multinational compa...展示更多最后更新时间： 25天前
IT Assistant / Support / Helpdesk
OCS Hong Kong Co LtdHong Kong Direct report to the Division Manager - IT Division.Daily IT operations & technical support.Maintain, and install for software and hardware.
Assist the manager for develop internal software.Liai...展示更多上次更新时间：30 天前
IT Support Technician (Ref : IT / ITST / 20241016_ct)
The Independent Schools Foundation AcademyHong Kong As an IT Support Technician, you will be responsible for providing technical assistance and support to our staff, students and parents of the Academy.
Your duties will include troubleshooting hardwa...展示更多上次更新时间：30 天前
Wealth Management IT Application Support
Royal Bank of Canada>Hong Kong, Hong Kong You will be involved to maintain and support for a number of applications including but not limited to Avaloq - the core banking system used by Wealth Management (WM) Asia Business and Functional u...展示更多上次更新时间：30 天前
L2 Audio Visual Engineer
KinlyHong Kong, HK Negotiable (Dependent on experience), plus company benefits.Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trus...展示更多上次更新时间：30 天前
Officer, IT Support
CaptiareHong Kong Open Sans', Roboto, sans-serif;color : #333;margin : 10px;}p,span,div,b,i,u{ line-height : 120%; font-family : 'Open Sans',Roboto,sans-serif.
}.Information Technology Department - Technology & Service Gr...展示更多最后更新时间： 17天前
IT Support (1-year contract)
Nan Fung Development LimitedHong Kong Act as the primary contact between the end-user and the IT department.Provide first-level support for hardware / software / network issues at user side.
Manage users’ tickets or requests via helpdesk so...展示更多上次更新时间：30 天前
IT Engineer
AirwallexHong Kong SAR, HK Airwallex is the leading financial technology platform for modern businesses growing beyond borders.With one of the worlds most powerful payments and banking infrastructure, our technology empowers...展示更多上次更新时间：30 天前
IT Support Engineer (Tai Po, 5 days work)
CL Technical Services LimitedHong Kong To provide on-site services at customer’s office venues, including technical issues related to hardware and software and resolve user inquiries.
To deliver on-site services and provide support at th...展示更多上次更新时间：30 天前
IT Infrastructure Support Engineer (Network & Windows Administration)
PAO Bank LimitedHong Kong Perform Level 2 infrastructure support.Support system setup, configuration and software installation work.Perform system capacity monitoring and performance tuning.
Support system incident handling ...展示更多最后更新时间： 9天前
IT Engineer / Programmer
Tradeport Hong Kong LimitedHong Kong Support IT daily Operations and helpdesk support.Assist with new and ongoing technology project initiatives.Acquiring all-around IT knowledge in Programming, Networking Infrastructures, Security, a...展示更多上次更新时间：30 天前
Wealth Management IT Application Support
0000050567 Royal Bank of Canada, Hong Kong BranchHong Kong, Hong Kong As the Business Operations Support Specialist(12 months renewable contract), you will be involved to maintain and support for a number of applications including but not limited to Avaloq - the core...展示更多最后更新时间： 17天前
IT Support Technician / Engineer
Reda Technology LimitedHong Kong Perform system testing and commissioning.Create and configure cloud dashboards and platforms.Design and develop solutions and applications.
Offer continuous support and troubleshooting for IT system...展示更多上次更新时间：30 天前
IT Support Technician III
Clover HealthHong Kong Clover is reinventing health insurance by working to keep people healthier.We value diversity — in backgrounds and in experiences.
Healthcare is a universal concern, and we need people from all back...展示更多最后更新时间： 17天前
IT Support / Helpdesk Support
Proseek Technology Hong Kong Ltd大角咀, 油尖旺區, HK Support end user including software, hardware, LAN and network equipment at customer site.Install and implement system upgrade.
Troubleshoot customer issues in general maintenance on computer hardwa...展示更多最后更新时间： 25天前
IT Support / Helpdesk Support
PKF Hong Kong LimitedHong Kong Reporting to the IT Manager, the job holder has to provide excellent IT support to internal users to ensure smooth and efficient business operation.
Daily duties will include the following : .Provide ...展示更多上次更新时间：30 天前