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Operations Supervisor.
PCCWHong Kong HK, HK30+ days ago
Job description8 years of experience in the pension or financial sectors is advantageous but not essential. Experience in team management would be an advantage. A bachelor’s degree or an equivalent blend of education and experience is preferred. Strong interest in digital tools and technologies, and experience in in-house system migration projects would be an advantage. Exceptional attention to detail with the ability to juggle multiple priorities in a fast-paced environment. Strong analytical, interpersonal, and communication skills. Proficiency in both spoken and written Chinese and English at a business level is essential. Digital-savvy mindset, capable of conceptualizing complicated ideas and communicating effectively with technical teams. Candidates with less experience may be considered for the Senior Operations Officer role.
Operations Supervisor
Responsibilities
- Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows.
- Prepare and streamline meeting materials for internal and external engagements, facilitating effective follow-ups to ensure optimal coordination.
- Conduct User Acceptance Testing (UAT) for our systems, pinpointing issues and collaborating with tech teams to enhance system functionality.
- Tackle ad-hoc projects and tasks with agility and a proactive mindset, embracing challenges as opportunities for improvement.
Requirements
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Supervisor • Hong Kong HK, HK