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Operations Supervisor.

Operations Supervisor.

PCCWHong Kong HK, HK
30 天前
职位描述

Operations Supervisor

Responsibilities

  • Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows.
  • Prepare and streamline meeting materials for internal and external engagements, facilitating effective follow-ups to ensure optimal coordination.
  • Conduct User Acceptance Testing (UAT) for our systems, pinpointing issues and collaborating with tech teams to enhance system functionality.
  • Tackle ad-hoc projects and tasks with agility and a proactive mindset, embracing challenges as opportunities for improvement.

Requirements

  • 8 years of experience in the pension or financial sectors is advantageous but not essential.
  • Experience in team management would be an advantage.
  • A bachelor’s degree or an equivalent blend of education and experience is preferred.
  • Strong interest in digital tools and technologies, and experience in in-house system migration projects would be an advantage.
  • Exceptional attention to detail with the ability to juggle multiple priorities in a fast-paced environment.
  • Strong analytical, interpersonal, and communication skills.
  • Proficiency in both spoken and written Chinese and English at a business level is essential.
  • Digital-savvy mindset, capable of conceptualizing complicated ideas and communicating effectively with technical teams.
  • Candidates with less experience may be considered for the Senior Operations Officer role.
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    Operation Operation • Hong Kong HK, HK

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