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Customer Officer (Japanese Speaking)
HKTHong Kong HK, HK18 days ago
Job descriptionHKCEE / DSE graduated or above N2 level or above in Japanese in both written and spoken Effective communication in written & verbal English & Chinese (Cantonese and Mandarin) Customer-oriented, good telephone manner & problem solving skill Proficient in MS Excel, Word, PowerPoint and Chinese word processing WhatsApp :
Your role
- To provide professional customer services to clients via phone calls / email / live-chat
- To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
- To manage communication with customers in a friendly, professional & courteous manner
- To perform ad-hoc tasks as assigned
To succeed in this role
Contacts for Enquiries
HKT is an equal-opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (, a copy of which will be provided immediately upon request.
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Officer • Hong Kong HK, HK
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