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Officer, Customer Services
Dah Sing Financial GroupHong Kong12 days ago
Job descriptionSecondary education with minimum 1 year's relevant experience in customer services. Goodmunication and interpersonal skills. Goodmand of written and spoken English ,Chinese and Putonghua. Possess IIQE and / HKSI License(s) is / are preferable. General Banking and Credit Card teams are required to perform shift duty (5 Days work week) Mon to Fri : 9 : 00am to 10 : 00pm and Sat : 9 : 00am to 5 : 30pm.
Responsibilities
- Deliver consistent quality services, handle customers' enquiries / instructions efficiently and provide after-sales support.
- Handle and follow up customer'splaint.
- Handle customer's enquiry via different channels ( phones, Internet, mail and fax).
- Acquire business opportunity and refer business to other sales units.
Qualifications and Attributes :
Please note that only shortlisted candidates will be notified.
Job ID 3663
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Customer Service Officer • Hong Kong
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