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Restaurant & Bar / Coffee shop - Supervisor / Captain / Waiter / Waitress / Hostess (餐廳和酒吧 / 咖啡廳 - 主管 / 領班 / 服務員 / 餐廳接待員)

Novotel Citygate Hong Kong 諾富特東薈城酒店Hong Kong

30+ days ago

Job description

Restaurant & Bar - Captain / Waiter / Waitress (餐廳和酒吧 - 領班 / 服務員)

Minimum 1 year western cuisine experience
Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning
Outgoing and energetic personality, with good customer service, interpersonal and communication skills
Good command of spoken English
Overnight shift will be an advantage
1年西餐經驗

Hostess (餐廳接待員)

Assist to manage reservations and table arrangement

Act as Restaurant Ambassador by greeting and seating guests in a warm and professional manner

Handle guests' enquiries by phone following hotel's standards and procedures

Achieve high level of customer satisfaction by engaging with guests proactively, being attentive to their needs and response timely throughout the dining experience

Perform other reasonable tasks assigned by management

Set up table according to reservation plan;

Meet and greet guest in a professional manner;

Ensure side stations are stocked sufficiently and tidy at all times;

Maintain neatness and cleanliness of the restaurant.

Overnight shift will be an advantage

Coffee shop- Supervisor / Captain / Waiter / Waitress (咖啡廳-主管 / 領班 / 服務員)

Set up table according to reservation plan;

Meet and greet guest in a professional manner;

Ensure side stations are stocked sufficiently and tidy at all times;

Maintain neatness and cleanliness of the restaurant.

Minimum 1-year relevant experience;

Experience in hotel is preferred;

Initiative and good customer service skills;

Willing to work on shifts in a competitive, energetic and dynamic environment;

Good command in both English and Chinese

Overnight shift will be an advantage

1年相關經驗；

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