Specialist, Data Centre Operation

The Department

The IT Operations and Systems Department provides the Club’s internal and external customers with expected IT System and Services that enable business operations. The Department’s goal is to provide the Club’s IT customers with best in class IT service offerings and experience.

IT Operations and Systems serves as the primary user engagement channel for IT for help and service offerings fulfillment. Engagement is offered 24x7 via phone, email and direct on-site support.

IT Operations and Systems is the Service owner responsible for; IT Data Computing facilities; production Infrastructure platforms; Incident, Change, Problem, Resilience, Capacity, Configuration, Procurement functions; Service Assurance and Quality management; and Level 1 / 2 system support functions.

The Job

• Maintain high system availability for business services that strictly adhered to operation procedures, monitor system and network performance, and ensure all application systems and infrastructures function properly
• Provide first line support on systems and network; carry out incident management activities to uphold maximum system uptime to support business operations
• Perform end of day file maintenance and data backup for all system
• Install or upgrade system software and implement system and network changes
• Provide system, network and storage administrations; acquaintance with Club business operations
• Review operation procedural manual

About You

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

Closing Date

Only shortlisted candidates will be notified.