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Senior Spa and Wellness Concierge / Spa and Wellne

The Peninsula Hong KongThe Peninsula Hong Kong

16 days ago

Job description

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

17 paid statutory holidays
Exceptional market leading benefits
Option of MPF or ORSO retirement scheme

Key Accountabilities :

Welcomes, advises, and supports guest enquiries and bookings of The Peninsula Spa and Fitness Centre

Promotes and sells spa services and products to guests to maximize sales potential

Handles scheduling of guest reservations with accuracy

Ensures guests' spa and fitness journey is smooth from check in to check out

Conducts daily opening and closing procedures

General Requirements :

Related experience in luxury hotels or spa front of house or reception

Knowledge in spa computerised booking systems is an advantage

Excellent interpersonal and communication skills

Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage

Demonstrates passion for guest care

Candidates with less experience will be considered as Spa and Wellness Concierge

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Concierge • The Peninsula Hong Kong

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