Head of Revenue Operations

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.

In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

We are on a mission to turn conversations into revenue—and as we scale, we're looking for a visionary Head of Revenue Operations to architect, optimize, and drive our global revenue engine.

You’ll be Wati’s first global RevOps leader. This is a pivotal role that sits at the intersection of strategy, systems, and GTM alignment. From forecasting and process design to tooling and performance insights, you will own the infrastructure that enables predictable and scalable revenue growth across Sales, Marketing, Partnerships, and Customer Success.

This role is ideal for a hands-on, systems-oriented leader who has built and led RevOps in high-growth B2B SaaS environments, especially those with global GTM teams and multi-channel distribution models (PLG, outbound, channel).

What You’ll Do

🧠 Strategic Planning & Forecasting

• Own the global revenue operations strategy, working closely with C-suite and GTM leaders (Sales, CSM, Partnership).
• Develop and manage the global forecasting process, creating and maintaining dashboards and reports that provide actionable insights into GTM performance, pipeline health, and key revenue trends.

🔄 Process Design & Optimization

💰 Sales Compensation & Performance

📊 Tech Stack & Data Management

🌍 Cross-Functional Alignment

Requirements

🌟 Bonus Points