Quality Manager

Job Overview

You'll be an integral part of a dynamic Quality Team. The team is united by a passion for products, and your role will be pivotal in enhancing and ensuring the quality of our offerings. As we gear up for exciting seasonal product launches, we're seeking a dedicated professional to join us on this journey.

Key Responsibilities

• Product Quality Assurance : Conduct thorough testing and validation to ensure new products meet both internal and market - accepted standards. This includes devising and executing comprehensive testing plans, analyzing results, and making data - driven decisions to uphold quality.
• Supplier Collaboration and Improvement : Work closely with suppliers to develop and implement corrective action plans in response to any quality issues. Proactively monitor supplier quality, identify potential risks in new and existing items, and take preemptive measures to mitigate them. This involves regular communication, site visits (when necessary), and performance evaluations.
• Cost - Effective Quality Management : Support cost - reduction and improvement initiatives by validating samples, negotiating with suppliers for better terms, and benchmarking our products against competitors. You'll assess the cost - quality trade - offs, seeking ways to optimize quality while keeping costs in check without compromising on standards.
• Inspection Report Management : Manage and approve pre - shipment inspection reports. Ensure that all inspections adhere to strict quality control measures, and any non - compliance issues are addressed promptly. Coordinate with inspection teams and suppliers to resolve discrepancies and ensure smooth product shipments.
• Process Enhancement : Propose and initiate changes to improve quality processes. Define and update standard operating procedures (SOPs) to streamline quality - related activities, enhance efficiency, and ensure consistency across the product lifecycle.
• Supplier Audits : Conduct technical audits at supplier factories. Identify areas for improvement, define corrective action plans, and develop roadmaps for continuous quality enhancement. These audits will cover aspects such as manufacturing processes, quality control systems, and compliance with regulations.
• Technical File Management : Liaise with vendors and third - party testing labs to complete and maintain technical files. Ensure that all product - related documentation, including test reports, specifications, and compliance certificates, is accurate, up - to - date, and readily accessible for internal and external audits.
• Complaint and Return Handling : Follow up with suppliers regarding customer complaints and product returns. Collaborate with relevant internal teams to investigate the root causes, implement corrective actions, and prevent recurrence. Use feedback from complaints and returns to drive overall quality improvement.

Requirements

Click "Apply Now" to apply for this position or call Tina Xu at +852 3180 4951 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.