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Customer Data Analyst - Well Known Insurance Group (Up to 50K)

Customer Data Analyst - Well Known Insurance Group (Up to 50K)

Michael PageHong Kong
30 天前
职位描述

This role involves executing targeted campaigns and analyzing large datasets using SQL to drive customer satisfaction and retention.

Client Details

Our client is a Hong Kong-based multinational corporation is a leading provider of life insurance and financial services in the Asia-Pacific region. It offers a wide range of products including life, accident, and health insurance, as well as retirement planning and wealth management services.

Description

  • Executing targeted campaigns and analyzing large datasets using SQL.
  • Ensuring accurate distribution of offers to eligible customers to drive satisfaction and retention.
  • Developing a deep understanding of the business to provide valuable insights based on analytics.
  • Using data analytics to assist marketing, customer, and sales departments in improving sales effectiveness.
  • Working with digital information from company platforms and partnerships to track customer journeys and identify opportunities for cross-selling and enhanced customer service.
  • Identifying actionable insights, making recommendations, and influencing business direction across functional groups.
  • Applying tools such as SQL, Power BI, and Adobe Analytics to analyze data insights and explain variances and trends for business solutions.

Profile

  • A Bachelor's degree in a numerate discipline such as Actuarial Science, Mathematics, Statistics, Engineering, or Computer Science with a strong emphasis on computer programming.
  • Strong communication skills with the ability to effectively interact with business, operations, and technology teams.
  • Proficiency and experience with SQL, PowerBI,Tableau,
  • Demonstrable understanding of data quality risks and the ability to perform necessary quality checks to validate results.
  • Preferred experience in financial institutions and knowledge of the insurance business, agency model, and healthcare analytics.
  • Job Offer

  • Exposure to manage and analyze extensive datasets.
  • Medical Coverage
  • To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Wylie Ng +85236022400.

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    Data Analyst • Hong Kong

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