The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.
You will be responsible for :
- supporting the venue manager to ensure the performing arts venue is operated smoothly and up to service standard
- acting as Duty Manager in charge of day-to-day operation and emergency
- acting as PIC of performance and event of hirers and internal teams
- meeting with hirers and internal teams and providing sound recommendations in the benefits for both the Authority and the hirers for show and event operations
- managing relationship with venue hirers, event organizers and operation partners
- supporting show and event logistics planning and execution
- coordinating with internal teams, such as technical & productions, facilities management, safety and security team and other working partners for venue operation and show and event planning and execution
- monitoring the performance of frontline team members including casual labor
- assisting in the implementation of venue and event management systems and customer experience strategy
- providing administrative support to expenses consolidation, vendors sourcing and materials delivery
- p erforming any duties from time to time as reasonably as assigned by the Authority
You should :
possess a recognized university degree in performing arts, hospitality, tourism or equivalenthave 6 years of relevant experience in venue operations in performing arts venues, hospitality and / or tourism sectors, of which at least 3 years in a managerial positionhave good knowledge of front-of-house operation and event operationshave experience in operation and development of performing arts venuesbe service-oriented with professional customer service skills and positive service attitudepossess good analytical skillsbe proficient in written and spoken Cantonese, Putonghua and Englishbe able to work in both outdoor and indoor environmentbe required to work on shift (5-day work week) according to the duty roster assigned including weekends and public holidays