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Assistant Manager, Venue Operations (Performing Arts)

Assistant Manager, Venue Operations (Performing Arts)

West KowloonHong Kong
8 days ago
Job description

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

You will be responsible for :

  • supporting the venue manager to ensure the performing arts venue is operated smoothly and up to service standard
  • acting as Duty Manager in charge of day-to-day operation and emergency
  • acting as PIC of performance and event of hirers and internal teams
  • meeting with hirers and internal teams and providing sound recommendations in the benefits for both the Authority and the hirers for show and event operations
  • managing relationship with venue hirers, event organizers and operation partners
  • supporting show and event logistics planning and execution
  • coordinating with internal teams, such as technical & productions, facilities management, safety and security team and other working partners for venue operation and show and event planning and execution
  • monitoring the performance of frontline team members including casual labor
  • assisting in the implementation of venue and event management systems and customer experience strategy
  • providing administrative support to expenses consolidation, vendors sourcing and materials delivery
  • p erforming any duties from time to time as reasonably as assigned by the Authority

You should :

  • possess a recognized university degree in performing arts, hospitality, tourism or equivalent
  • have 6 years of relevant experience in venue operations in performing arts venues, hospitality and / or tourism sectors, of which at least 3 years in a managerial position
  • have good knowledge of front-of-house operation and event operations
  • have experience in operation and development of performing arts venues
  • be service-oriented with professional customer service skills and positive service attitude
  • possess good analytical skills
  • be proficient in written and spoken Cantonese, Putonghua and English
  • be able to work in both outdoor and indoor environment
  • be required to work on shift (5-day work week) according to the duty roster assigned including weekends and public holidays
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    Assistant Manager • Hong Kong

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