Senior Advisor, KAM Commercial Asia

This role drives the strategic business engagement with assigned existing key customers with commercial decision and key influencer in Asia. Build clear account strategies, short term and long term, and drive growth and expansion of businesses to meet assigned budget targets. Own and lead RFI / P / RFQ activities, and work with different stakeholders from different functions in the organisation to drive effective and competitive responses to win new businesses. Leading the account plans and work closely with Program Management team and operations to deliver highest level of execution.

This role creates, owns and drives the strategic roadmap for assigned customers. Serving as the Asia customer ambassador, connecting customers’ needs to existing capabilities, while also engaging SMEs to drive the development of future solutions. This role ensures that APLL continues to generate and deliver value to our customers and help customer to be in the forefront of competition and the industry.

Responsibilities

Key Account Management

• Manage a portfolio of customer relationships independently
• Develop and execute tailored solutions for customers that ensure their ongoing satisfaction and loyalty while also enhancing profitability
• Carry out strategic measures for the management, growth, and revenue retention of account portfolios. Strives to achieve continuous revenue / contribution margin (CM) growth.
• Work closely in projects with cross-functional teams to develop creative solutions to meet customer needs.
• Execute the Strategic Roadmap for defined accounts.
• Actively engage with the cross commercial team to drive efficiencies, develop new ideas / initiatives, in support of on-going account development goals and objectives.
• Meet Commercial targets set

Customer Relationship Management

Customer Needs Clarification

Education

Experience