Act as trusted partner and advisor as Abbott’s main contact to customers
Manage and drive the development of their accounts, including key activities such as : strategic account management and post-sales implementation process
New product and menu expansion targeting and sales support
Prepare and execute regular customer business reviews
Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.
Management of medium to large accounts, maintain network customer satisfaction
Experience sharing and support for Ambassador in the team
Requirements
Degree in medical technology, life sciences or business or equivalent
Knowledge of medical laboratory science is preferred
Fluent in Cantonese and English.
Knowledge of Mandarin is preferred
Computer knowledge
At least THREE year of relevant experience
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Senior • Hong Kong, Hong Kong, China
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