E-commerce Assistant

🚀 KICKS CREW   Launched in January 2021, KICKS CREW is a leading global platform for authentic athletic footwear and sportswear.

While the industry is hunger-marketing and scarcity driven, our mission is to democratize sneaker culture, making it inclusive and accessible to all consumers.

With world class investor backing (Gobi Partners, AEF and Pacific Century Group), we have been scaling our team with the best talent.

In October 2022 KICKS CREW also announced a partnership with 6X NBA Super star Damian Lillard as an investor and first CREW athlete.

💻 Role Be our champion of operations excellence and coordinate across teams Assist Omni-channel E-commerce platforms operations and order fulfillment Assist on scheduling outbound shipments and logistics to ensure that there is sufficient storage space and manpower for the shipments Assist evaluates and manages deliveries and shipments to improve inventory control procedures Handle issues arising in shipping or inventory handling Aid in the feedback / design of our systems, the information flows and the processes that make it all work Coordinate with Customer Service, Warehouse, Logistics / Shipping, Engineering teams  👋 About you Strong passion for obsessive customer service and interest in E-commerce Willingness to learn and ability to handle a steep learning curve Highly organized with demonstrated attention to detail Preferably 1 year experience in the e-commerce industry / sneakers space Diploma / bachelor’s degree in related discipline Proficiency in English and Mandarin (Fluent Cantonese  will be a plus) Proficiency in using MS Word, Excel and Chinese word processing Self-motivated, adaptive and flexible, and able to work independently Immediate availability is preferable 🎁 Perks & benefits An opportunity to make an impact in a fast growing global start up Competitive compensation package, benefits and equity to ensure we create the best environment for our people Chances to work with a young, energetic and international team with respectful and fun company culture Flexible working arrangements Casual work attire Staff discount to get your favorite sneakers!   Our company is an equal opportunities employer and welcomes applications from all qualified candidates.

Information provided will be treated with strict confidentiality and be used for the purpose of recruitment selection only.

We encourage you to apply and talk to us, we’re looking for people who are excited about new opportunities as much as we do, not just those who check off all the boxes.

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