This job offer is not available in your country.

Marketing Manager - Shopping Mall

Michael PageHong Kong

30+ days ago

Job description

Our client is seeking a strategic Marketing Manager to drive business success by enhancing tenant relationships and retail performance.

Client Details

They are a leading brand in the Retail / Shopping mall industry.

Description

Tenant Relationship Management & Stakeholder Liaison

Provide strategic direction and business insights to tenants, helping them optimize their operations, service standards, and sales action plans for increased revenue performance.
Collaborate with leasing, mall management, marketing, finance, digital & content, and facilities teams to ensure that tenant needs are aligned with business goals and strategic projects.
Regularly consult with tenants on market trends, retail performance insights, and operational strategies to boost foot traffic and customer engagement.

Operational Management & Performance Tracking

Oversee the generation and analysis of tenant performance reports, providing data-driven insights and recommendations to improve sales KPIs, revenue optimization, and customer retention.

improvements that enhance the overall shopping experience.

Monitor customer feedback and tenant satisfaction metrics, working closely with teams to adjust strategies based on evolving retail trends.

Marketing, Campaigns & Tenant Initiatives

Partner with the marketing team to develop campaigns and promotional strategies that enhance mall-wide retail activities.

Assist tenants in executing successful promotions, offering insights on effective sales mechanics, customer engagement strategies, and loyalty program opportunities.

Work closely with strategic accounts to develop customised marketing and advertising plans, ensuring maximum ROI for retail tenants.

Support tenants in enhancing store efficiency, optimising factors such as daily sales performance, unit-per-transaction growth, and average ticket value expansion.

Leverage tenant events and seasonal product launches to create exclusive offers and promotions, reinforcing repeat customer engagement.

Profile

Requirements

University degree in business, marketing, retail management, or a related discipline.

Prior experience working in Marketing agencies as Account Managers a plus

6-8 years or above experience in shopping mall operations, luxury brand management, or retail business development (preferred).

Strong analytical mindset, with detail-oriented organisation skills to drive data-driven tenant strategies.

Creativity in proposing innovative business solutions, identifying new ways to increase tenant success and customer engagement.

Ability to liaise, influence, and interact effectively with diverse stakeholders, including landlords, marketing teams, and tenants.

Proactive and results-driven approach, with a strong commitment to meeting deadlines and achieving key sales performance targets.

Comfortable working in a fast-paced environment, handling multiple projects simultaneously.

Fluent English, Cantonese, and Mandarin proficiency to engage effectively with local and international tenants.

Job Offer

Work in a high-energy, fast-paced environment, within one of Hong Kong's premier shopping destinations.

If you have a passion for retail business strategy, tenant relationship management, and marketing innovation, this is the perfect opportunity to drive success in luxury retail and shopping mall management.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Renee Chan on +85234124850.

Create a job alert for this search

Marketing Manager • Hong Kong

Related jobs

Marketing Manager (Open to agency)

KOS International LimitedHong Kong

Our client is looking for a high calibre to join their team.Serve as the communication link between tenants and internal stakeholders. Provide strategic guidance to ensure mutual sales success for b...Show moreLast updated: 30+ days ago

Area Manager / Senior Shop Manager / Shop Manager

Floroma LimitedHong Kong

Manage the operations of multiple shops and effectively lead the team to maintain a positive working atmosphere.Supervise and guide store managers to ensure smooth operations and achieve targets.En...Show moreLast updated: 30+ days ago

Marketing & Promotions Manager | Hong Kong shopping mall, retail

King Deux Search & ConsultingHong Kong, Hong Kong SAR, Hong Kong

Quick Apply

King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right oppo...Show moreLast updated: 30+ days ago

Property Officer (Shopping Mall - Kowloon)

Kai Shing Management Services LimitedHong Kong

Assist in providing quality property management services in a landmark shopping mall.Manage good relationship with tenants, communicate and handle enquiries & requests in a professional manner....Show moreLast updated: 30+ days ago

Officer, Customer Services (Shopping Mall - MegaBox)

Kerry Properties LimitedHong Kong

Supervise a team of staff to provide quality services to customers in shopping mall .Handle complaints, requests and enquiries effectively. Provide support to marketing activities in order to prom...Show moreLast updated: 30+ days ago

Graphic Designer - Event & Exhibition Design (Full Time - 2D & 3D)

Event Elite Production & Promotion LtdHong Kong

We’re looking for talented & passionate designers to join our team.We do different varieties of creative projects, including graphic printing items, festive decorations and events’ key visual a...Show moreLast updated: 30+ days ago

Marketing Manager

HKTHong Kong HK, HK

Formulate CVM strategy to improve customer loyalty and grow in-base revenue for mobile business.Carry out segmentation and program performance analysis. Develop 360 communication plan for various ma...Show moreLast updated: 12 days ago

Marketing Manager

ASIA AIRFREIGHT TERMINAL CO LTDHong Kong

Report to Division Head / Senior Managers to support Sales & Marketing Division.Identify new market opportunities & construct business proposal to secure the deals, contracts, as well as ret...Show moreLast updated: 30+ days ago

Marketing Manager (PCB)

Olympic Country Co LtdHong Kong

Olympic Country Company Limited.Olympic Country Company Limited is a fast growing printed circuit board (PCB) manufacturing firm established in 1985 with factories in Heshan.We are listed in Shangh...Show moreLast updated: 30+ days ago

Manager, Digital Marketing

Prudential plcHong Kong

Prudential’s purpose is to be partners for every life and protectors for every future.Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion as...Show moreLast updated: 18 days ago

Senior Property Officer (Shopping Mall)

Nan Fung Property ManagementHong Kong

Ensure high level of customers' satisfaction by providing prompt and courteous services and establishing friendly rapport with tenants. Liaise with service contractors to ensure quality services are...Show moreLast updated: 30+ days ago

Assistant Infrastructure Manager (Retail Mall)

Nan Fung GroupHong Kong

Manage the IT infrastructure including design, installation, configuration, troubleshooting and operation of hardware, software, server, storage, network and backup. Establish and implement the IT p...Show moreLast updated: 30+ days ago

Marketing Manager

明報網站Hong Kong, Hong Kong

To cope with the company development, we are now seeking for the professional incumbent to fill the above position.Descriptions Responsibilities : . Reporting to the General Manager.Responsible for t...Show moreLast updated: 18 days ago

CRM Assistant, Marketing & Promotions, Festival Walk, Hong Kong

MapletreeHong Kong, Hong Kong

This position will be responsible to support CRM related initiatives in Marketing & Promotions team.Coordinate with internal departments and external vendors for CRM-related initiatives.Support the...Show moreLast updated: 1 day ago

Junior Interior Designer / Mid-level Interior Designer (Workplace / Shopping Mall / F&B)

BAMBOOHong Kong

Hong Kong Interior Design Full time.A boutique Design practice is looking for creative junior to mid-level Interior Designers to join their team. Working on one-of-a-kind commercial projects in HK, ...Show moreLast updated: 30+ days ago

Assistant General Manager (Promotions & Marketing)

Harbour City Estates LimitedHong Kong

Develop and implement comprehensive marketing strategies to enhance the branding of a prestigious mall – Harbour City and drive traffic of locals and overseas, sales and publicity by organizing mar...Show moreLast updated: 30+ days ago

Property Officer (Carpark & Shopping Mall) 物業主任 (商場和停車場)

Miramar Hotel and Investment Company, Limited大角咀, 油尖旺區, HK

Property Officer (Carpark & Shopping Mall) 物業主任 (商場和停車場).Assist the property manager in managing mall, commercial buildings, and carpark. Make sure building facilities and equipment are in good cond...Show moreLast updated: 30+ days ago

Assistant Marketing Manager

Als RecruitHong Kong

Assistant Marketing Manager – ALS Internatioal"; var addthis_share = { title : "Assistant Marketing Manager – ALS Internatioal" } Date : May 15, 2025Location : Hong KongRef : 20825Job ID : 20825.Job Locati...Show moreLast updated: 18 days ago