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Director, Solutions & Services Sales - SSG

Director, Solutions & Services Sales - SSG

LenovoHong Kong, Hong Kong
18 days ago
Job description

Description and Requirements

As the Regional Sales Director - AP, the successful candidate will manage a team of both direct and dotted-line reports across the geography. The successful candidate must also be accustomed to working and managing in a matrix organization across multiple time zones. This role will be accountable for building internal and external relations which will enable them and their teams to be evangelist for services upsell. Through your interactions with internal and external customers, you will be enabled to drive and shape your focus, as well as share and replicate best practices and new service offerings and programs.

This role holds accountability for APAC Services upsell financial and operation metrics, legal compliance and contract management (vendor / customers) and yearly sales budget development.

Responsibility for APAC Services business for the SSG organization. This will require the successful candidate to have experience with selling services lifecycle services (consulting, project-based services, and managed services,) on IT solutions, XaaS, Cloud Services, and Vertical Solutions.

Other Responsibilities include :

  • Foster a collaborative relationship between the Region / GEO / Country Services team and the leadership and HW sales management teams to drive Services sales – key metrics are TCV (Total Contract Value) / Bookings, GAAP Revenue & Gross Profit.
  • Identify new Service Product opportunities and take ownership from Business cases through to implementation to Revenue activities.
  • Identify and support new sales and market opportunities
  • Drive regular internal / external business reviews that provide participants with a clear understanding of the strategy / desired outcome and support needed.
  • Ensure the APAC Services team is an effective conduit for the GEOs to leverage worldwide resources and share best practices from around the globe.
  • Ownership of enablement and training activities for Services and products.
  • Publish key wins and good news for the Region
  • Mentor and develop the region Services BDM’s
  • Drive the Services Quarterly Go to Market promotion cycle, measuring success and adjusting as necessary to achieve the desired outcome.
  • Provide key input to the Services Sales Incentive Plan – especially regarding quarterly quota setting in conjunction with Region Service Directors, Measurement, and performance to quotas. Provide input to plan adjustments to HR and the Incentives & Measures team as necessary.
  • Drive to and exceed expected Total Contract Value Bookings, GAAP Revenue, and Profit
  • Be an active participant in World Wide and Regional HW business Reviews, sharing your vision and strategy and the support that is required from the business for Lenovo to succeed.
  • Identify gaps, and inefficiencies in the process, and fix

Skills and Experience

  • 10+ years of IT technology and / or Services experience at a company well known for being an industry leader in Services and customer satisfaction.
  • Bachelor's degree required, Master's degree a plus
  • Expert-level understanding of the Managed Services market with strength in Infrastructure as a Service, Managed Cloud Services, and Modern Workplace Services.
  • Strong executive presence & leadership skills with the ability to inspire and motivate teams
  • Proven track record of evolving the Organizational design to accommodate rapid global growth
  • Strong business & financial acumen
  • Ability to thrive in a fast-paced environment
  • A collaborative approach to meeting business objectives and ability to influence at all levels of matrixed organizations
  • Experience working with global teams and conducting business internationally
  • Proven track record of business development. Commercializing innovative and breakthrough ideas to create superior value in the market.
  • Demonstrate a maniacal focus on adding value to customer organizations, and address pain points and needs by building high-quality solutions.
  • Effective people manager who coaches, mentors, and develops employees providing career development opportunities. Empowers employees to take responsibility through appropriate delegation, accountability, and regular feedback. Fosters a spirit of teamwork and unity among employees that allows for disagreement over ideas, conflict, and expeditious conflict resolution. Appreciates diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the organization to succeed.
  • Inclusive leadership style with a focus on personal involvement, trust, and flexibility.
  • Demonstrate an overall sense of urgency to act with speed and a natural ability to sense changes in the marketplace, reacting quickly to adjust.
  • Demonstrated ability to create relationships at any level of the organization, and influence others, at peer and senior executive levels, to drive change.
  • High level of communication & presentation skills. Must have excellent English communication skills, both written and verbal, and international working experience for global company(s)
  • Demonstrated success in working with customers to resolve complex issues and develop solid business relationships.
  • Willing to travel >
  • 50% of the time, engaging the market, Customers, Partners, and global teams.

  • Consistently demonstrates the highest levels of integrity.
  • Additional Locations :

  • Hong Kong
  • Hong Kong
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    Director Sales • Hong Kong, Hong Kong

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