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Customer Service Executive

Customer Service Executive

HKTHong Kong HK, HK
30+ days ago
Job description

Responsibilities / 主要職責 :

  • Handle customers’ inquiries and complaints via call, live chat and email in an efficient and professional manner
  • live chat)及或電郵解答顧客預約查詢及處理投訴
  • Offer immediate assistances towards complaints

Be One of Us / 成為我們的一份子:

  • HKCEE / HKDSE or above, or equivalent
  • HKCEE / HKDSE或以上學歷 (或同等學歷)
  • Fresh Graduates are also welcome
  • Candidates with 1-year or above CS experience / experience in Aviation, Hospitality and / or Tourism industry is highly preferred
  • Good command of spoken and written Cantonese, English and Mandarin
  • Working Hours & Location / 工作時間及地點 :

  • Monday to Sunday (5-day work week, 8.5 working hours per day)
  • 5天工作,每天8.5小時)
  • Sheung Wan (Nearby MTR station)
  • 5分鐘)
  • We offer to full-time staff / 全職福利 :

  • 14 days' paid annual leave 14天年假
  • Join-in Bonus 新人獎金
  • Staff Referral Bonus介紹人獎金
  • Structured training programme專業培訓
  • Comprehensive medical coverage, including clinical and hospitalization全面醫療保障計劃包括門診及住院保障
  • PCCW Group Staff Discount 員工優惠
  • Interested parties please click "Apply Now" / WhatsApp

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    Customer Service Executive • Hong Kong HK, HK

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