Responsibilities / 主要職責 :
- Handle customers’ inquiries and complaints via call, live chat and email in an efficient and professional manner
- live chat)及或電郵解答顧客預約查詢及處理投訴
- Offer immediate assistances towards complaints
Be One of Us / 成為我們的一份子:
HKCEE / HKDSE or above, or equivalentHKCEE / HKDSE或以上學歷 (或同等學歷)Fresh Graduates are also welcomeCandidates with 1-year or above CS experience / experience in Aviation, Hospitality and / or Tourism industry is highly preferredGood command of spoken and written Cantonese, English and MandarinWorking Hours & Location / 工作時間及地點 :
Monday to Sunday (5-day work week, 8.5 working hours per day)5天工作,每天8.5小時)Sheung Wan (Nearby MTR station)5分鐘)We offer to full-time staff / 全職福利 :
14 days' paid annual leave 14天年假Join-in Bonus 新人獎金Staff Referral Bonus介紹人獎金Structured training programme專業培訓Comprehensive medical coverage, including clinical and hospitalization全面醫療保障計劃包括門診及住院保障PCCW Group Staff Discount 員工優惠Interested parties please click "Apply Now" / WhatsApp