(Senior) CRM Executive | Retail Loyalty | CRM Campaigns

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it!

About Vita Green Group

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies! We believe every part of your journey can come together to make something truly exceptional.

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future.

Position overview

As the (Senior) CRM Executive at Vita Green, you will play a pivotal role in managing and optimizing loyalty programs, CRM systems, and VIP reward programs. You will work closely with different parties to develop and implement CRM strategies to acquire new members, or to enhance members’ experience. Join us at Vita Green and be part of a team dedicated to making a positive impact on wellness worldwide.

Requirements

What you’ll be doing

• Manage and optimize loyalty programs, customer journeys, CRM system and VIP reward program.
• Assist in developing, planning and execution of CRM strategies, customer journeys and promotions according to the Group’s objective to achieve KPIs as assigned.
• Analyze database for formulating CRM initiatives in order to drive sales, acquisition and loyalty of members.
• Experience in launching / running Membership App.
• Assist in CRM technology enhancement projects to improve customer loyalty and engagement, ensuring the effective implementation of innovative solutions.
• Plan and organize creative CRM campaigns, workshops or events to enhance members’ experience.
• Design and create promotional messages and materials to deliver effective and seamless communications engaging members via in-store POP, eDM, social media platforms and etc.
• Liaise and work closely with internal or external parties to ensure efficient operations and timely rollout of CRM activities.
• Support any ad hoc projects as assigned.
• Maintain Data Quality via regular database cleansing or campaign operation.

Who we’re looking for

Benefits

Why Join Us

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive.

And more!

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world!

LI-IVAN