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Assistant CRM Manager - Salesforce experience
Morgan Philips Group SAHong Kong, Hong Kong30+ days ago
Job descriptionBachelor's degree in Marketing, Business Administration, or a related field. Proven experience in CRM management, preferably in the B2B sector. Strong analytical skills with the ability to analyze complex data sets and derive actionable Proficiency in CRM software and tools, with experience in implementing and managing CRM systems. Fluent in English and Cantonese, both written and spoken
We are seeking a highly motivated and experienced Assistant CRM Manager to join our client in the B2B services sector.
Job Responsibilities :
- Develop and execute comprehensive CRM strategies to improve customer loyalty
- Build interactive dashboards for campaign and business performance reviews to facilitate data-driven business decision process
- Implement tracking & reporting mechanisms (using Salesforce, Adobe Analytics and Google Marketing Platform) to measure and improve campaign effectiveness.
- Keep track on new CRM solutions and suggest engagement initiatives that builds brand loyalty
- Conduct competitive analysis and provide recommendations based on competitive reviews, learnings and industry best practices
Requirements :
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Assistant Manager • Hong Kong, Hong Kong
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