Lead and supervise FO team to perform and maintain good service to guests
Handle guests’ enquiries or complaints
To be the duty in-charge and responsible for the smooth and efficient running of FO
Requirements :
Form 5 or above, with Hospitality Management is preferred
Minimum 2 years' Front Office operations experience
Mature, independent and excellent problem solving skills
Service-oriented and good in communications and interpersonal skills
Knowledge of Opera is preferable
Good command of spoken and written English & Chinese
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Assistant Manager • Hong Kong
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