Claims Analyst, Asia Pacific Claims Group (Motor)

Job Description - Claims Analyst, Asia Pacific Claims Group (Motor) (25000039)

Job Description

Claims Analyst, Asia Pacific Claims Group (Motor)-(25000039)

Description

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary

This position is responsible for handling claims including non-standard cases on the Involved Line(s) of Business following agreed claims processes to achieve settlement and business objectives to deliver excellent customer services.

Involved Line of Business

Motor

Job Duties

• Investigate, evaluate and resolve assigned claims including non-standard within designated personal authority level, in line with established standards, procedures and guideline provided.
• Conducting pro-active settlement through appropriate negotiation or mediation including instruct and collaborate with counsel regarding litigation strategy and claim resolution.
• Identifying and investigating suspicious / fraudulent claims including escalation to supervisor.
• Managing customer / intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.
• Organizing and using approved internal and / or external suppliers to ensure appropriate and timely services are provided to customers.
• Supporting more experienced colleagues in the handling of non-standard cases.
• Work with other stakeholders of the Company including underwriting, finance, actuarial, operations and technology when required.
• Assist in preparation of reports or analysis where necessary.
• Ensure compliance with all legal, regulatory and policy requirements internally and externally.
• Additional duties and responsibilities as warranted including ad-hoc projects.

Qualifications

Essential Requirements

All information collected from applicants will be kept in accordance with Allied World Assurance Company, Ltd ‘s (Hong Kong branch) privacy and security policy.

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us :

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com / alliedworld and LinkedIn at linkedin.com / company / allied-world.

Primary Location

HK-HK-HongKong

Work Locations

Hong Kong222 / F, One Island EastTaikoo Place18 Westlands RoadHongKong

Claims

Employee Status

Regular

Job Type

Experienced

Job Posting

May 30, 2025, 6 : 29 : 33 AM

Pay Basis

Yearly